09 Ott What is a Company Management System?
The most effective method to grow your business and sustain growth is by implementing systems. Systematising your company’s processes gives everyone clarity about what they need to be doing that allows them to step out of tactical and manager positions and produce real results while also being accountable. But this requires a structure that allows you to document the rules for your business, so that routine tasks are taken control leaving time to focus on the work that is important most. A company management system is designed to achieve this purpose.
The aim of a management system is to establish an established set of rules, procedures and guidelines that ensure that all operations of a company are performed in line with best practices. These systems are designed to meet various corporate goals, such as improving efficiency of operations and financial success. They also seek to improve client relationships, product quality, worker safety, and environmental performance.
They usually are based on the PDCA cycle and involve establishing systems that record, review, and implement improvements to existing practices in a systematic way. Some of these are also designed to meet the requirements of a specific standard, like ISO 9001 for quality management, ISO 14001 for sustainability or ISO 27001 for information security.
A successful business management system should be simple to use and be accessible to staff across the entire business. This could mean in the form of a lightweight application that allows anyone to easily edit and publish new workflows or quality documents, or it may simply be making a company process map accessible through an intranet. Whichever method you choose, it is important that the system can be easily updated so that it is always in line with the current procedures of the business. This will reduce the risk of it becoming obsolete which is a common issue with more formalised manuals or software applications which require specialist knowledge to maintain.
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